How Data-Driven Decision Making Can Transform Your Fixed Ops Profitability
The automotive sector is currently undergoing a major transformation. The service department continues to be the primary source of consistent gross profit, even though car sales frequently vary owing to inventory shortages or changes in loan rates. Nonetheless, a lot of dealerships still run their service bays using historical intuition rather than factual data. This article examines how dealerships seeking to secure long-term customer loyalty, maximize labor rates, and stop revenue leakage can switch to Data-Driven Fixed OPS. Not only this, but dealerships can uncover margins that management was previously unaware of by switching from a reactive, " gut-feeling " strategy to one based on service data analytics. The Strategic Shift: Data Driven vs Process Driven Service departments have traditionally been " process-driven." This reveals that management concentrates on the actual movement of cars through the shop, the clock-in of technicians, and the manual ...